Shipping and Return Policies

Something not right? Please let us know and we’ll get it fixed as soon as possible. Our customers and the support they receive is of upmost priority to us!

• Shaw Strength, Evolution Athletics and Undefined Nutrition (Shaw Strength Inc.) do not currently offer exchanges as we are an extremely small company that does not house limitless inventory. However, we are happy to accept returns and will help with shipping a new size/new order (US only) – please email us at info@shawstrength.com for help with shipping new orders for a size change.
• Returned item(s) must be unworn, unwashed, free of stains, not include personalization’s or signs of wear. All labels and original packaging must be included for returns. Supportive gear can be tried on but not worn for training.
• All items are thoroughly inspected before any action is taken.
• You have 30 days from the date you received your items to make a return.
• Orders part paid on card & gift card will receive refunds to the gift card first.

We do not offer exchanges, in the typical sense of the word, because we have limited inventory as a small and new company. However, we will cover shipping expenses for new size orders if inventory allows you to make this order. Please email us at info@shawstrength.com to receive this code. 

Shaw Strength, Evolution Athletics and Undefined Nutrition (Shaw Strength Inc.) are not responsible for shipping costs associated with returns and/or new orders located outside of the US.

Care of Gear

-We recommend hand washing in cold water only or with a very mild detergent that has
no softeners or additives. You may also spot treat if you would like as well. Fabric
softeners and detergents with additives can break down the loop side of the velcro
making it very difficult for the hook to attach to the loop. We highly discourage machine
washing or drying all of our gear. Machine washing or drying our products can
compromise the fabric and therefore void any type of replacement.

90 Day Wear and Tear Policy

-We do have a 90 day wear and tear policy for all of our products. While we do our very
best to provide quality products that last as long as possible, we do not know how
individuals use them, how often and how they are stored when not in use. We do
however, handle these case by case and will always do what we feel is best for the
customer.

Returns That Cannot Be Put Back into Inventory

-We ask that when you return your products to us that they are in the same condition
they arrived to you. If an item cannot be placed back into inventory you may only
receive a partial refund. If this happens you will be notified by email of why you are not
receiving a full refund.

Estimated Shipping Times

We utilize USPS and UPS for orders being delivered within the United States. Your order will automatically be shipped via UPS if your order weighs over 1 pound.

USPS 

Standard 3-7 Days
Expedited 1-5 Days

Track Your Order on USPS.com 

UPS 

Ground 2-7 Days

2-Day Air 1-3 Days

Track Your Order on UPS.com 

International Shipping

Shaw Strength, Evolution Athletics and Undefined Nutrition (Shaw Strength Inc.) ship worldwide from Colorado, USA via UPS. 

We currently do not ship our protein products to Germany, Italy, Spain, or the UK.

UPS WORLDWIDE EXPEDITED® 3-7 business days, by end of day

The shipping days are business days only. The guideline above is just an estimated timeline and cannot be guaranteed. Packages can also be delayed in the delivery process or returned to the sender if import tax, customs fee, duty and/or similar costs are not paid. Shaw Strength, Evolution Athletics and Undefined Nutrition (Shaw Strength Inc.) are not financially responsible for packages returned to the sender. 

Please be advised that some countries may apply an import tax, customs fee, duty and/or similar cost that is not associated with all three companies. Shaw Strength, Evolution Athletics and Undefined Nutrition (Shaw Strength Inc.) are not responsible for this fee, nor is it covered by a shipping and handling fee. This will be at the cost of the customer and out of the control of all three companies. 

Shaw Strength, Evolution Athletics and Undefined Nutrition (Shaw Strength Inc.) are not responsible for stolen or lost packages, packages sent to the wrong address, or for refunding or replacing packages in these cases. If a package is lost or damaged during shipment the customer is responsible for filing all claims with the mail carrier. Customers can contact USPS and UPS directly regarding an appeal through the below links.

–        USPS Appeal

–        UPS Appeal    

Shaw Strength, Evolution Athletics and Undefined Nutrition (Shaw Strength Inc.) are not responsible for any package(s) once it is in the hands of mail carrier.

info@shawstrength.com
Return Address: 90 N 4th Ave #322, Brighton, CO 80601